I am a seasoned professional in Cybersecurity and IT project management, with 16 years of experience across various industries, including Pharmaceuticals (collaborating with companies like Sanofi, AstraZeneca, MSD, GSK, J&J, Novartis, Roche, L’Oréal, LFB), Import/Export, Construction, Software Development, Distribution, Automotive, and Finance. My career began in a helpdesk role and evolved step by step, advancing to Network Administrator and eventually to IT and Cybersecurity Projects Manager in leading pharmaceutical companies. I hold a Master’s degree in Information Technology from Lydon University and possess extensive expertise in a wide range of software solutions. I have implemented and managed projects using Microsoft business solutions and software, leveraging tools like MSP, Jira, and Trello for project management. Committed to continuous learning, I regularly update my skills through professional courses and self-study. I am certified by Microsoft as a professional, PMI as a PMP and PBA holder, AXELOS as a PRINCE2 Practitioner, and SCRUM as a PSMI certified professional. Additionally, I hold certifications in CEH, CSAP, and ITIL, and I am an official auditor for ISO/SAE 21434 and ISO 27001. However, when reflecting on the keys to my success, I prioritize my ability to collaborate and engage with others over my certifications. While qualifications are essential, they are not effective without a professional and team-oriented approach. Throughout my career, my energy and motivation have stemmed from working with others. I am passionate about giving and receiving feedback, supporting my colleagues, and seeking assistance when necessary. With a growth mindset, I am eager to contribute to diverse projects where I can share my expertise, add value, and simultaneously develop my skills by learning from others. I believe that this collaborative attitude is essential for a team’s success, and I am committed to being an integral part of that success.
Description: Develop the project schedule and plan to ensure timely completion of the project. Obtain management and client agreement with the project plan and timeline, and advise of any obstacles or resource needs that may affect the completion of the project as planned. Communicate project goals, monitor project progress, and adjust resources as necessary to keep the project on track. Apply project management tools and tracking systems to manage all aspects of project progress. Utilize project resources and serve as an individual contributor to develop programming code or software modifications using appropriate languages and tools to optimize resources and meet functional user requirements Utilize project resources and serve as an individual contributor to analyze user system and application needs, determine and evaluate potential solutions, develop system specifications and requirements, and design application programs to meet the requirements. Utilize project resources and serve as an individual contributor to design integrated solutions which may include applications, databases, networks, and related systems. Utilize project resources and serve as an individual contributor to structure, implement, and maintain database systems. Establish policies, standards, and procedures to ensure useful and readily accessible data.
Description: Design the exam center Configuration of the exam center Classes, Exams Designs
Description: Trains/mentors staff and senior auditors. Provides feedback on audit work performed Effectively collaborate with other parties as necessary to perform audit work, including developing and maintaining effective stakeholder relationships Assisting senior management in the development of a financial risk plan (SOX) Providing information to the management to assist in setting priorities Oversees and directs the work performed by third parties and internal audit staff and ensures compliance with all Participating as a team member in meetings and discussion groups on major projects related to the development and improvement of products and procedures Building active networks with key contacts in and outside, within specialism to keep abreast of new developments/insights
Description: Planning for the establishment of new IT Department structure based on the business needs Planning for establishment of new services Planning for new network design based on TIERs standards
Description: Demonstrated ability to write and produce Quality Management and other IMS plans, procedures, manuals, and SOPs as required Demonstrated capacity to work both autonomously and lead a team Demonstrated understanding of local and international QHSE systems, standards, documentation, codes of practice, and regulatory requirements Demonstrated proficiency in document control, records, and reporting systems Support the Project Team in implementing the BT integrated management system and in the development of programs according to the HSE objectives and preventive culture plan of the company. Ensure all risks relating to HSE and Rail Safety on all production sites are identified and communicated to staff and subcontractors who have the ability and authority to manage or control those risks. 25% Provides support in drafting QHSE management plans; including, EPP’s, SMP’s, and ITPs, prior to construction start-up Supporting and developing an Annual Report of the Producer’s Waste and the Waste Reduction Plans Providing leadership to manage the Organization’s Quality, Health, Safety, and Environment [QHSE] responsibilities Identifying, implementing, and maintaining records for QHSE training plans across the Organization
Description: Provide management information on performance against SLA as well as remediation/improvement initiatives Improvement/other initiatives within those teams. Provide the customer perspective Provide regular customer feedback to Sourcing Teams, with the aim to inform decision making on performance Co-ordinate provision of management information data to track performance against the service level agreement for Communicate improvement initiatives, expected impact/benefits, and timeframes with customers, to ensure pro-active Utilize internal communication processes and channels to improve the flow of information and the effectiveness of Working with people
Description: Planning for the migration based on the resources and the capacity for about 2k mailboxes Planning for the migration to the new version of Active Directory and MSExchange Communication to all clients for the execution part Estimation of downtime and risk assessment Execution of backup restore and installation of new services
Description: Planning for the virtualization infrastructure migration based on the resources Estimation of downtime and risk assessment Execution of backup restore and installation of new services
Description: Perform a gap assessment of the client organization's security controls against the ISO 27001 framework and recommendations for meeting compliance. Map existing ISO 27001 2005 controls to the ISO 27001 2013 framework. Transition the organization's ISMS to the ISO 27001 2013 framework. Implementation support for any new gaps or changes based on assessment. Deliver user awareness training to maintain information security awareness. Coordinate management review meetings to update the changes in the new information security management system. Consolidation of all documents for the certification audit (ISO 27001 2013).
Description: Perform a gap assessment of the client organization's security controls against the ISO 27001 framework and recommendations for meeting compliance. Map existing ISO 27001 2005 controls to the ISO 27001 2013 framework. Transition the organization's ISMS to the ISO 27001 2013 framework. Implementation support for any new gaps or changes based on assessment. Deliver user awareness training to maintain information security awareness. Coordinate management review meetings to update the changes in the new information security management system. Consolidation of all documents for the certification audit (ISO 27001 2013).
Description: Managing the Data Center Coordinator, Facilities Manager, and Data Centre Management Services (DCMS) teams in MACD’s (Moves, Adds, Changes, and Deletions) Providing monthly Management Information reports on Data Centre performance and capacity Identify and report to the Data Centre Manager any situations or client concerns that would improve quality or mitigate risk Performing regular asset auditing activities to ensure accurate Asset data is maintained within the Data Centre Management Tool Perform SCIDA (Site Co-ordinating Installation Design Authority) audits to ensure the infrastructure is functioning as designed and built Take responsibility for one’s high performance in all areas of job function Ensure vendors adhere to SLA and continuously push for the improvement of data center performance Data Center Inventory management / Asset Management Co-location Management incl. service reviews Stimulating work environment in a very international high caliber team Data Center access management/ Access control Manage risk and recommend mitigation steps for potential failure in the data center
Description: Coordinated the performance of the quality management system to top management. Monitored quality management system and ensured it is compliant with the current ISO 9001 requirement. Coordinated Business Evaluation Meetings and recorded meeting minutes. Assisted ISO Team Leaders and Internal Auditors and formulated reports on the status of the quality management system. Managed cost-efficient quality system improvements.
Description: Plan work schedules for global help desk operations and assign staff to accomplish daily work by providing for variations in workload Active involvement in employee development through training, coaching, and performance management Manages the overall Service Desk performance for the region of responsibility as well as the performance of individual Team Leads and Analysts Monitors and measures the performance and results of IT Service Desk resources and provides direct and timely performance feedback Provide superior communications to management, business partners, and other stakeholders regarding IS performance Manages the performance and development of team members, including policy administration, compliance, coaching, disciplinary action, and recognition Drive continuous improvement into service desk processes through the identification and trending of key performance indicators (KPI)
Description: Member of a team of professionals responsible for client/vendor relations, support and monitoring of network performance, notifying and resolving issues, executing requested network changes, working with technical partners to provide maximized support, maintaining a healthy relationship, implementation, upgrades, deployment, installation, maintenance, support, testing, patches, monitoring, documentation and troubleshooting activities on various enterprise infrastructures. Specific responsibilities handled but not limited to Checkpoint Firewall, security systems, routers, switches, remote support, domain controllers, databases, exchange email servers, and other LAN/WAN enterprises. Additional responsibilities include monitoring network environments, escalating events when necessary, securing the proper technical support, creating and maintaining processes and drawings, updating documentation when necessary, and participating in training events. Responsibilities include project management, administration, documentation, backups, training, following policies and procedures, and providing reports to the managers.
Description: Responsible for providing end-to-end LAN/WAN solutions. Additional responsibilities included maintaining a network infrastructure with Cisco routers and switches, and consulting with users to determine needs, and troubleshooting issues on the network. Primary responsibilities include but are not limited to the design, implementation, and troubleshooting of all LAN/WAN solutions offered by LAN/WAN professionals. Technologies handled include but are not limited to routers, switches, firewalls, servers, Windows 2000, Windows 2003, Exchange Server, Active Directory, DNS, DHCP, Group Policy, frame relay, and much more. Additional responsibilities include remote support and administration of a server farm of 100+ servers and in-house administration of a routing/switching infrastructure designed to support over 1000 users.
Description: Work with the Senior Vice President of Marketing as well as other stakeholders and subject matter experts to identify communication, usability, and design goals for the internal SharePoint site Analyze, document, and communicate identified goals and objectives SharePoint 2010 and 2013 global Intranet support and build Multiple Legacy SharePoint 2007, 2010, and 2013 sites ongoing support and build Perform project investigation and analysis Involvement in business transformation processes in an environment that demands rapid, on-budget deployment and capability to change embedded local practices Meeting local requirements within a global standards and template approach
Description: Corresponded and met with clients to determine the requirements of clients for company sites. Created portals, corporate websites as well as large-scale web applications. Designed and developed site graphics, layouts, and web interfaces. Designed and created test websites for sales as well as for other demonstration purposes. Responsible for quality check, quality control, and quality assurance of finished websites. Comprehensive knowledge of JavaScript coding and HTML programming. Design templates and train users for the development of future web pages.
Description: Zar Nevesht Publication ISBN978-622-288-248-8
Description: Bid/ ISBN978-622-6918-17-6November 13, 2019